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Support

We're a small team. We respond fast.

Email Support
support@kerfos.com — response within one business day.
Bug Reports
Found something broken? bugs@kerfos.com with steps to reproduce.
Feature Requests
Ideas welcome at hello@kerfos.com. We read everything.
Billing
Subscription questions? Email billing@kerfos.com. Cancel anytime — no hoops.

Documentation

Getting Started
Create your first cabinet in 5 minutes
Cut List Guide
Export formats, grouping, and edge banding
G-code Export
CNC setup, post-processors, and toolpaths
Material Settings
Plywood grades, sheet sizes, and costs
Hardware Finder
Matching hinges, slides, and pulls to your build
Keyboard Shortcuts
Full shortcut reference for power users

Full docs are in progress. Email us if you need help with anything above — we’ll reply with the answer and use your question to prioritize the next doc.

Common Questions

How do I export a cut list to CSV?

Open your project, go to Cut List, and click the Export button in the top right. Choose CSV or PDF. The export includes part names, dimensions, material, and edge banding notes.

Can I import from SketchUp or Fusion 360?

Not directly. KerfOS uses its own cabinet model format. You can re-enter dimensions manually — most cabinet projects take under 10 minutes to set up from scratch.

My G-code output isn't cutting at the right depth. What's wrong?

Check your material thickness setting in the project. KerfOS uses the material thickness to set pass depth. If your sheet is non-standard, edit it under Project → Materials.

Does KerfOS support frameless and face-frame cabinets?

Yes — both styles are fully supported. Switch between them per-cabinet in the cabinet settings panel. Overlay calculations adjust automatically based on style.

How does the nest optimizer work?

The optimizer arranges all parts from your cut list onto full sheets to minimize waste. It runs automatically when you open the Sheet Layout view. You can drag parts manually if needed.

Is my data backed up?

Yes. Projects are saved to our servers in real time. You can also export a full project backup from Settings → Data.

Other Resources

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